Return Policy

At Exportoholic, we strive to provide a seamless shopping experience for our customers. Our return policy is designed to be simple and fair, ensuring your satisfaction with every purchase.

Conditions for Returns

  1. Initiating a Return: Returns must be initiated within 7 days of receiving the product.
  2. Non-Refundable Items: Food items are non-refundable.
  3. Required for Return: The original bill and packaging must be returned along with the product.
  4. Defective Products: Any defective product must be reported within 1 day of delivery.
  5. Return Shipping Costs: Customers are responsible for return shipping costs unless the return is due to a defective product or an error on our part.
  6. Refund Process: Refunds will be processed within 72 hours after the return pickup is completed. The refund will be issued to the original payment method.
  7. Return Address: The return address must be the same as the delivery address.
  8. Exchange Policy: Exchanges are subject to product availability. If the desired item is unavailable, a refund will be processed.
  9. Condition of Returned Items: Returned items must be unused, unwashed, and in their original condition. Items that do not meet these criteria will not be accepted.
  10. Special Considerations: Some conditions may be waived for bulk orders.

How to Initiate a Return

To initiate a return, please follow these steps:

  1. Contact our customer support team within the specified return period.
  2. Provide your order number and the reason for the return.
  3. Our team will guide you through the return process and provide you with a return authorization.

We appreciate your understanding and cooperation. For any further assistance, please contact our customer support team at [email protected] or +91-8396000551.